You may choose to pick up your order at our Templestowe store. For a pick up order, please allow up to 2 business days for Aumann’s to ensure your order is ready. We do not take responsibility for any damages caused during transit after a pick up order is collected. We will not accept change of mind refunds on any products. In some instances, we may offer you store credit which can be used at any Aumann’s store. Please contact us for more information.